{"product_id":"78-important-questions-every-leader-should-ask-and-answer","title":"78 Important Questions Every Leader Should Ask and Answer","description":"This unique book offers 78 questions that leaders at all levels need to ask and answer both inside and outside the organization.\nGreat leaders have many talents, but one critical skill -- often unrecognized -- is the ability to ask and answer questions. Leaders who master this question-response technique will gain much useful information about what is really going on in their businesses, as well as the admiration of employees, customers, and others with whom they interact.\n78 Important Questions Every Leader Should Ask and Answer covers a range of common and uncommon situations, including: the need to connect employees' efforts to company goals; layoffs, business downturns, and mergers; personal crises of employees; coaching and mentoring sessions; and customer retention.\nThe book even includes advice on answering questions when the answer is \"I don't know\" or \"I can't tell you.\" With worksheets in each chapter, it prepares leaders to ask important questions of:?customers (\"Why do you do business with our competition?\"); employees (\"What's a recent management decision you didn't understand?\"), and even themselves (\"What do I want to be remembered for?\").\u003cbr\u003eASIN: 0814474144\u003cbr\u003eVSKU: BVV.0814474144.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Clarke-Epstein, Chris\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact  including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.  \u003cbr\u003e","brand":"Blue Vase Books","offers":[{"title":"Default Title","offer_id":42983227523133,"sku":"BVV.0814474144.G","price":8.19,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0589\/4225\/9261\/files\/0814474144-0.jpg?v=1770413714","url":"https:\/\/www.bluevasebooks.com\/products\/78-important-questions-every-leader-should-ask-and-answer","provider":"Blue Vase Books","version":"1.0","type":"link"}