{"product_id":"crucial-conversations-tools-for-talking-when-stakes-are-high-third-edition-1","title":"Crucial Conversations: Tools for Talking When Stakes are High, Third Edition","description":"This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.\nThe book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.\nThis new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates aCrucial Conversationwith you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums\nWhen stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.\n\nWhether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.\u003cbr\u003eASIN: 1260474186\u003cbr\u003eVSKU: BVV.1260474186.A\u003cbr\u003eCondition: Acceptable\u003cbr\u003eAuthor\/Artist:Grenny\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: The item is very worn but is perfectly usable. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing  age related spots and browning . May NOT include discs, access code or other supplemental materials.  \u003cbr\u003e","brand":"Blue Vase Books","offers":[{"title":"Default Title","offer_id":43540803616829,"sku":"BVV.1260474186.A","price":6.02,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0589\/4225\/9261\/files\/1260474186-0_6de9b7e2-a23d-4695-a7e5-c22d5a0b7d59.jpg?v=1788297381","url":"https:\/\/www.bluevasebooks.com\/products\/crucial-conversations-tools-for-talking-when-stakes-are-high-third-edition-1","provider":"Blue Vase Books","version":"1.0","type":"link"}