{"product_id":"customer-centricity-the-huawei-philosophy-of-business-management","title":"Customer Centricity: The Huawei philosophy of business management","description":"In 2012, the Chinese company Huawei Technologies overtook Ericsson to become the world's largest telecommunications equipment manufacturer, firmly establishing itself on the world business map. Today, it has over 170,000 employees worldwide and in 2014 the company generated a remarkable profit of $5.5 billion. This book provides a deep and clear understanding of Huawei's management philosophy and strategy. Central to this is the company's orientation towards customers - that customer satisfaction is the base criterion for measuring Huawei's work. The author also examines Huawei's strategy for long-term growth, and especially the principles related to organizational design and operations, the contact improvement of end-to-end procedures, and to manage change.\u003cbr\u003eASIN: 1911498711\u003cbr\u003eVSKU: BVV.1911498711.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Huang, Weiwei\u003cbr\u003eBinding: Hardcover\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact  including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.  \u003cbr\u003e","brand":"Blue Vase Books","offers":[{"title":"Default Title","offer_id":43115181277245,"sku":"BVV.1911498711.G","price":21.31,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0589\/4225\/9261\/files\/1911498711-0.jpg?v=1776549905","url":"https:\/\/www.bluevasebooks.com\/products\/customer-centricity-the-huawei-philosophy-of-business-management","provider":"Blue Vase Books","version":"1.0","type":"link"}