{"product_id":"design-thinking-for-training-and-development-creating-learning-journeys-that-get-results","title":"Design Thinking for Training and Development: Creating Learning Journeys That Get Results","description":"Better Learning Solutions Through Better Learning Experiences\n\nWhen training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.\n\nDesign Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.\n\nIn this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to:\nGet perspective. Refine the problem. Ideate and prototype. Iterate (develop, test, pilot, and refine). Implement.\nDesign thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand.\n\nTwo in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include:\na strategy blueprint to uncover what a stakeholder is trying to solve an empathy map to capture the learner’s thoughts, actions, motivators, and challenges an experience map to better understand how the learner performs.\nWith its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.\u003cbr\u003eASIN: 195049618X\u003cbr\u003eVSKU: BVV.195049618X.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Fletcher, Laura|Boller, Sharon\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact  including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.  \u003cbr\u003e","brand":"Blue Vase Books","offers":[{"title":"Default Title","offer_id":43320365973565,"sku":"BVV.195049618X.G","price":6.29,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0589\/4225\/9261\/files\/195049618X-0.jpg?v=1783112138","url":"https:\/\/www.bluevasebooks.com\/products\/design-thinking-for-training-and-development-creating-learning-journeys-that-get-results","provider":"Blue Vase Books","version":"1.0","type":"link"}