{"product_id":"effective-documentation-what-we-have-learned-from-research-information-systems","title":"Effective Documentation: What We Have Learned from Research (Information Systems)","description":"\"Best Collection of Essays\", NCTE Awards for Excellence in Technical and Scientific Communication.\n\nEffective Documentation is a major sourcebook that offers technical writers, editors, teachers, and students of technical communication a wide variety of practical guidelines based on often hard to find research in the usability of printed and electronic media.\n\nThe book's eighteen chapters provide a wealth of material on such topics of current interest as the writing of design manuals, research in cognitive psychology as applied to the design of user manuals, and the organizing of manuals for hierarchical software systems. Included are chapters by such well known scholars in the field as Philip Rubens, Robert Krull, Judith Ramey, and John Carroll.\n\nEffective Documentation reviews the advice offered by other \"how to produce usable documentation\" books, describing the different types of usability research and explaining the inherent biases of each type. It goes beyond the actual design of textual and\/or electronic media to look at these designs in context, giving advice on effective management (\"good management is a requisite of good writing\"), on the relationship between document design and product design, and on how to find out who one's readers really are. Advances in the presentation of textual information are explained, with suggestions on how to improve the usability of individual sentences and the design of entire books.\n\nThe concluding chapters discuss advances in the design and use of online information and offer valuable insights into the use of graphic information and the development and design of information communicated via electronic media.\n\nStephen Doheny Farina is Assistant Professor of Technical Communication at Clarkson University. Effective Documentation is included in the Information Systems series, edited by Michael Lesk.\u003cbr\u003eASIN: 0262040980\u003cbr\u003eVSKU: BVV.0262040980.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Doheny-Farina, Stephen\u003cbr\u003eBinding: Hardcover\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact  including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.  \u003cbr\u003e","brand":"Blue Vase Books","offers":[{"title":"Default Title","offer_id":43389475946557,"sku":"BVV.0262040980.G","price":18.3,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0589\/4225\/9261\/files\/0262040980-0.jpg?v=1784756369","url":"https:\/\/www.bluevasebooks.com\/products\/effective-documentation-what-we-have-learned-from-research-information-systems","provider":"Blue Vase Books","version":"1.0","type":"link"}