{"product_id":"im-first-your-customers-message-to-you","title":"\"I'm First\": Your Customer's Message to You","description":"Offers a detailed program for improving customer service, tells how to identify and fix small sales problems, and shares stories of good and bad customer service\u003cbr\u003eASIN: 0892563346\u003cbr\u003eVSKU: BVV.0892563346.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Goldzimer, Linda Silverman|Beckmann, Gregory L.\u003cbr\u003eBinding: Hardcover\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact  including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.  \u003cbr\u003e","brand":"Blue Vase Books","offers":[{"title":"Default Title","offer_id":43329168539709,"sku":"BVV.0892563346.G","price":19.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0589\/4225\/9261\/files\/0892563346-0.jpg?v=1783458866","url":"https:\/\/www.bluevasebooks.com\/products\/im-first-your-customers-message-to-you","provider":"Blue Vase Books","version":"1.0","type":"link"}