{"product_id":"its-not-my-department-how-america-can-return-to-excellence-giving-an","title":"It's Not My Department!: How America can Return to Excellence--Giving an","description":"A professional retail consultant and motivational speaker discusses the basic principles, strategies, and methodology of providing good customer service by anticipating and responding to customers' needs. Reprint.\u003cbr\u003eASIN: 0425184617\u003cbr\u003eVSKU: BVV.0425184617.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Glen, Peter\u003cbr\u003eBinding: Mass market paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact  including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.  \u003cbr\u003e","brand":"Blue Vase Books","offers":[{"title":"Default Title","offer_id":43332003790909,"sku":"BVV.0425184617.G","price":130.04,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0589\/4225\/9261\/files\/0425184617-0.jpg?v=1783570200","url":"https:\/\/www.bluevasebooks.com\/products\/its-not-my-department-how-america-can-return-to-excellence-giving-an","provider":"Blue Vase Books","version":"1.0","type":"link"}