{"product_id":"new-american-tqm","title":"New American TQM","description":"For TQM to succeed in America, you need to create an American-style \"learning organization\" with the full commitment and understanding of senior managers and executives. Written expressly for this audience, A New American TQM offers a comprehensive and detailed explanation of TQM and how to implement it, based on courses taught at MIT's Sloan School of Management and the Center for Quality Management, a consortium of American companies. Full of case studies and amply illustrated, the book examines major quality tools and how they are being used by the most progressive American companies today.\u003cbr\u003eASIN: 1563270323\u003cbr\u003eVSKU: BVV.1563270323.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Shiba, Shoji|Graham, Alan|Walden, David\u003cbr\u003eBinding: Hardcover\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact  including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.  \u003cbr\u003e","brand":"Blue Vase Books","offers":[{"title":"Default Title","offer_id":43336946942013,"sku":"BVV.1563270323.G","price":5.89,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0589\/4225\/9261\/files\/1563270323-0.jpg?v=1783814540","url":"https:\/\/www.bluevasebooks.com\/products\/new-american-tqm","provider":"Blue Vase Books","version":"1.0","type":"link"}