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Blue Vase Books

Business Relationship Manager: Careers in IT service management (BCS Guides to IT Roles)

Business Relationship Manager: Careers in IT service management (BCS Guides to IT Roles)

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Business relationship management (BRM) is central to all aspects of an organisation’s interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent introduction to the role of a BRM manager, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.
ASIN: 1780172508
VSKU: BVV.1780172508.VG
Condition: Very Good
Author/Artist:Brewster, Ernest
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Book has little sign of wear or use

SKU:BVV.1780172508.VG

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