Client-Centered Service: How to Keep Them Coming Back for More

How to increase market share and profitability by improving service to your customers. Efficient, good service is not expensive to provide, it protects your share of the market, and it generates new sales. Describes the five criteria clients use to evaluate your services, how to project the right image to the public, and how to make your marketing more effective by communicating directly to the real needs of your prospective clients.
ASIN: 0471509698
VSKU: BVV.0471509698.A
Condition: Acceptable
Author/Artist:Cottle, David W.
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: The item is very worn but is perfectly usable. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing age related spots and browning . May NOT include discs, access code or other supplemental materials.