Description
Dr. Sentell presents his formula for a revolutionary organizational structure based on a hierarchy of systems and processes--not individuals--and consisting of two complementary, generic systems focused simultaneously on delighting customers and achieving high performance. This book tells why and how organizations must be reshaped and any activity, process, or system that does not add value must be eliminated.
ASIN: 1883999030
VSKU: BVV.1883999030.G
Condition: Good
Author/Artist:Sentell, Gerald D.
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
ASIN: 1883999030
VSKU: BVV.1883999030.G
Condition: Good
Author/Artist:Sentell, Gerald D.
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.