Description
THIS BOOK IS NOW OUT OF PRINT - A NEW AND UPDATED VERSION - IMPLEMENTING ITSM - IS NOW AVAILABLE (ISBN: 978-1-4907-1958-0)
Learned about ITIL? Done assessments? What now? Learn plans, steps, tools, governance and organization change activities to implement IT Service Management in less than one year with a proven strategy!
ASIN: 1412066182
VSKU: BVV.1412066182.G
Condition: Good
Author/Artist:Steinberg, Randy A.
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
ASIN: 1412066182
VSKU: BVV.1412066182.G
Condition: Good
Author/Artist:Steinberg, Randy A.
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.

