Measuring Up to the Baldrige: A Quick & Easy Self-Assessment Guide for Organizations of All Sizes

Measuring Up to the Baldrige offers a potent self-diagnostic tool designed to help employees at all levels assess their departments' - and their organization's - quality readiness. It also provides a way to better understand the Baldrige criteria, perform an organizational climate check based on National Quality Award criteria, and ultimately write a corporate, city, state, or national quality award application. Measuring Up to the Baldrige is the most reader-friendly guide on the subject there is. Written by a former member of the Baldrige Award board of examiners, this practical guide translates complex award criteria into layman's terms, offers helpful suggestions on dealing with complicated compound questions, and contains valuable explanation notes. It also provides easy-to-use guidelines for organizational self-assessment and strategic planning, a quick-reference Baldrige assessment glossary, and a detailed checklist for employees who are writing a quality-award application.
ASIN: 0814402569
VSKU: BVV.0814402569.G
Condition: Good
Author/Artist:Fisher, Donald C.
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.