The Human Side to Customer Service: How Compassion, Empathy, and Old School Service build lasting Customer Relationships

The Human Side to Customer Service is a guide to bringing empathy, compassion, and “old school” respect back into modern customer interactions. Blending timeless principles with real-world examples, it shows how communication, problem-solving, teamwork, and genuine care transform service from a transaction into a connection. Readers will learn how to handle difficult moments with grace, build lasting loyalty, and create experiences customers never forget. At its core, this book reminds us that great service isn’t about scripts—it’s about people.
ASIN: B0FWBKTZHJ
VSKU: BVV.B0FWBKTZHJ.G
Condition: Good
Author/Artist:Moton, Ashley
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.