Winning with Difficult People

This enlightening volume presents profiles of ten difficult personality types. It explains how to recognize them and how to gain some understanding of the various emotions and motives that trigger their conduct. Included is advice on dealing with difficult people and turning potential problems to your advantage within the business environment.
ASIN: 0812098943
VSKU: BVV.0812098943.A
Condition: Acceptable
Author/Artist:Bell, Arthur H.
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: The item is very worn but is perfectly usable. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing age related spots and browning . May NOT include discs, access code or other supplemental materials.