Dealing with the Elephant in the Room: Moving from Tough Conversations to Healthy Communication - 1848

How to handle difficult conversations with kindness and confidence Most people want to avoid the "elephant in the room." Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety and often lingering resentments. But when you don't have those needed conversations, the results can be even worse. After all, indoor elephants are impossible to ignore--and they get bigger over time. Communication expert Dr. Mike Bechtle equips you with the skills you need in order to - handle conflict with the important people in your life - prepare for hard conversations - listen productively - give and receive genuine feedback - saturate your relationships with kindness
ASIN: 0800728408
VSKU: 31UI5600AHXN_ns
Condition: Good
Author/Artist:Dr. Mike Bechtle
Binding: Paperback