Measures of Success: React Less, Lead Better, Improve More - 6448

Are you tired of riding the performance roller coaster? Leaders and improvement professionals often feel trapped by the constant ups and downs in their metrics—reacting to every dip and spike, chasing explanations for every shift, and burning time and energy without seeing meaningful progress. Measures of Success offers a better way. In this practical and accessible guide, Mark Graban introduces readers to Process Behavior Charts—a simple, powerful tool that helps distinguish signal from noise in performance data. Instead of reacting emotionally to every fluctuation, leaders learn how to evaluate variation logically and statistically. The result? Smarter decisions, calmer leadership, and more effective improvement. Graban draws from the principles of Lean, the teachings of W. Edwards Deming and Donald J. Wheeler, and years of experience across industries—from healthcare to manufacturing—to show how outdated management habits often create more harm than good. With real-world examples and step-by-step guidance, Measures of Success teaches readers how to: Stop wasting time reacting to normal variation in data Recognize real signals that indicate a system has changed Predict future performance based on current trends Focus efforts on sustainable improvements instead of false alarms Build a culture of data-informed leadership and learning Who Should Read This Book? Leaders and executives who want to lead with clarity, not chaos Healthcare professionals striving to improve quality without adding stress Lean and continuous improvement practitioners looking to strengthen their data literacy Operational excellence and quality managers aiming to reduce waste and improve results Startup founders and business owners who need a better way to gauge progress Anyone tired of dashboards filled with noise and desperate for actionable insight Whether you're leading a team, guiding a company, or influencing change in your organization, this book will help you make better decisions, avoid costly distractions, and focus on what truly matters. Praised by thought leaders including Dr. John Toussaint and Karen Martin, Measures of Success is more than a book about charts—it’s a guide to leading better by thinking differently. “With clarity and precision, Mark Graban steps through the process of collecting and analyzing the kind of data you focus on every day—operational metrics, performance charts, and more. He shows how to separate signal from noise in a way that helps people make better decisions, reduce overreaction, and lead more effectively. If you’re navigating a tough business environment, you need this book.” —Daniel H. Pink, author of Drive and When “Mark Graban has written a readable, informative book to guide any leader who wants to help an organization achieve true and lasting success. His approach is grounded in real-world experience and backed by methods that work. Improvement has been made easier thanks to his work.” —Eric Ries, author of The Lean Startup and The Startup Way If you're serious about improvement and want to lead with insight rather than impulse, Measures of Success is your next essential read. Start reacting less—and improving more—today.
ASIN: 1733519416
VSKU: BVV.1733519416.G
Condition: Good
Author/Artist:Graban, Mark|Wheeler, Donald J.
Binding: Paperback